We Guarantee

30 Day Money Back

All Logic Depths hosting packages include a 30-day money back guarantee. If you are dissatisfied with your service for any reason, you will receive a full refund if you cancel your account within 30 days of the activation of your account and request a refund from out billing department.

The 30 day money back guarantee does NOT apply to Domain Name Registration, Design/Coding Services or Hosting Addons.

100% Uptime

We promise that our servers will always be up and running smoothly. We understand that it is important that your website is up all the time to keep visitors coming back and purchasing your services and products.

For every 30 minutes that we are down we will credit your account with $1.00.

Our uptime guarantee does NOT include scheduled and unscheduled server maintenance.

24 Hour Support Response

We're staffed 24 hours a day, 365 days of the year. Our average response time is less than one hour, striving not to let a customer wait hours upon hours in order to have their issue resolved. Our technicians are knowledgeable and friendly, and are willing to help you in any way possible.

All support requests are guaranteed to receive a response within 24 hours of submission. Please note that this does not mean our average response time is 24 hours. Our average response time is less than one (1) hour, day or night!